Experiences & Our Customers

This page shows the list of customers who experienced our services, and kindly gave us the consent to write the company’s name and feedback.

Thank you for selecting us.

Best wishes for the success of our client’s business!!

ACP/IOR Service – Attorney for Customs Procedure/Importer of Record Service

Track Record – Attorney for Customs Procedures (ACP) Services

We have supported import and export operations in Japan for over 200 clients across more than 40 countries.

Consumer Electronics & Audio:

Shokz (China) – Bone conduction earphones
Perixx Computer (Germany) – Computer peripherals
Activision Blizzard (Singapore) – Gaming-related products
Reconext (Czech Republic) – VR/AR equipment
Nix Sensor (Canada) – Color sensors

Automotive:

Elring Klinger (Germany) – Automotive gaskets and sealing components
AGC AUTOMOTIVE (Italy) – Automotive glass components
Kolon Industries (South Korea) – Automotive airbag materials
Pierburg / Rheinmetall (Chezh) – Valves and pumps for automotive engine control
EBC Brakes (UK) – Brake pads and related products

Industrial Components:

Element Six (Ireland) – Industrial-grade tungsten carbide / synthetic diamond materials
International Paper Company (USA) – Paper-based industrial materials
Twist Bioscience (USA) – Biotech products
Apkudo Inc (USA) – Smart device testing equipment
Ecorobotix SA (Switzerland) – Agricultural robotics
Clevertech (Italy) – Food processing line equipment
SkyCell (Switzerland) – Pharmaceutical cold chain containers
Polymetrix (Switzerland) – Recycling plants
QuEra (USA) – Quantum computers
Kornit Digital (Israel) – Textile printing equipment
Ty-Gard International (USA) – Transportation safety materials

IT & Networking Equipment:

Spire Global (USA) – Satellite data receivers
Hyve (UK/USA) – Server equipment
DE-CIX Management (Germany) – Networking equipment
Datarch (Germany) – IT equipment and components
Enzu.com (USA) – Cloud and data center IT equipment
Mega Ltd (New Zealand) – Server components
Ransom IT (Australia) – IT hosting equipment
Shock Hosting (USA) – Hosting service equipment
Vesper Technologies (UK) – Server and networking equipment
Groke Technologies (Finland) – Autonomous navigation systems for ships

Gaming, Sports & Lifestyle:

WOW Tech Group (Germany, Hong Kong) – Lifestyle products
Loop Earplugs (Belgium) – High-performance earplugs
SkyPad / Wallhack (Denmark) – Gaming-related products
NORTH THIN PLY TECHNOLOGY (Poland) – Golf Shafts
Violet Street (USA) – Footwear
Robofi (USA) – Gaming peripherals
Secretlab (Singapore) – Gaming chairs
De Halve Garen (Netherlands) – Textile and interior products
Onogo.com (Jersey) – Pet supplies
Butterflies (South Korea) – Pet supplies
Spelbutiken (Sweden) – Gaming products
EVI Herrajes (Spain) – Door hardware products

Clothing/Apparell, Luxuary, Leather & Jewelry:

WaterNlife (Denmark) – Outdoor apparel
Diamanti Per Tutti (Belgium) – Jewelry
Brandart SPA (Italy) – Branded novelty items
Demidoff Jewelry (Thailand) – High-end jewelry
Masseni Limited (Hong Kong) – Fashion accessories

Media, Books & Educational Goods:

Blue Marble / JMW Sales (USA) – Educational Toys
Scanavo (Singapore) – Media packaging products
Y Ventures Group (Singapore) – Books

Food & Kitchen Tools:

A Creative Cog (UK) – Kitchen tools
Kenzen Ventures (UK) – Candy
Lil 1 Coffee (Ireland) – Coffee beans
Cuisine Solutions (USA) – Frozen foods

…and many more.

Examples of International Logistics Partners We Have Worked With

We have a proven track record of working with a wide range of logistics providers. As the Attorney for Customs Procedures (ACP), we handle customs-related responsibilities while logistics companies manage transportation and warehousing operations.

Brink’s
CEVA Logistics
Crane Worldwide Logistics
DHL Express
DHL Global Forwarding
Dimerco
DSV Air & Sea
FedEx Express
FERCAM
Herport
ICL Logistics
JAS Forwarding
Kintetsu Express
Kokusai Express
Kuehne + Nagel
Mitsubishi Logistics
MOL Logistics
Nankai Express
Nippon Express
PGS
Röhlig
Sanyo Logistics
Scan Global Logistics
SEKO Logistics
Sumitomo Warehouse
UPS
UPS Supply Chain Solutions
Yamato Transport

…and many other logistics providers in Japan and around the world.

Shock Hosting LLC – US-based company providing Network, Hosting service – utilized ACP service for the import of computer servers and related goods to Japan. The purpose of the import was internal usage.

“It has been a pleasure working with ACP Japan on importing several shipments into Japan. From start to finish the service and communication has been excellent and we are looking forward to importing additional shipments with ACP Japan in the future. We would definitely recommend their services to anyone needing to navigate the complicated customs process in Japan.”

Tree Monkey Music – Umami Life Limited in New Zealand – Amazon Seller, used the ACP service for the import of music guitar accessories to Japan.

“We were struggling to find the right advice and ACP representative to assist our importing needs for Japan. Once we started working with SK Advisory our problems were solved. They provided timely and effective advice, worked efficiently with our freight forwarder and took care of all of the paperwork, the process became seamless. I highly recommend them, and will certainly be working with them again.”

TrendyValley Collections – Agape Analytics Sdn Bhd in Malaysia – Amazon Seller, utilized ACP service for the import of Baby/Maternity clothes to Japan.

“ACP Japan provides clear and precise information and templates that need to be filled and submitted for the ACP application. The whole application process went smoothly and I would also like to thank him for helping me to guide the logistics company in Japan for sending my products to Amazon FBA.”

Exit Technologies in Canada – Amazon Seller, used ACP service for the import of Computer/Mouse Emulators to Japan.

“ACP Japan was very professional and helped us make an otherwise daunting process seem simple and easy. He promptly responds to inquiries so we were able to get this arranged for a package already in-transit for Japan.”

Our ACP Service: The Best Solution for the Japan Importer of Record (IOR) and Exporter of Record (EOR)

Attorney for Customs Procedures (ACP) is the best solution for addressing the issue of Japan IOR – Importer of Record. Below is an outline of our primary services and a diagram illustrating the operational structure of the ACP service. Upon successful ACP registration, a foreign entity can become the Japan IOR – Importer of Record.

Basic Scope of Services:

Consultation with the Japan Customs Office for successful ACP registration.
Liaising with stakeholders, including Logistics Forwarding Companies and the Customs Offices, on behalf of non-resident clients (i.e., non-resident Japan IOR) to ensure the secure importation of goods.
Assistance in preparing the necessary documentation for import clearance.
Support of calculation of Customs Value (Customs Valuation Formula), in accordance with appropriate compliance under the Japan Tariff Customs Law.
Security Export Control (Classification for List Control, Examination for Catch-All Control, Application of the license to Ministry of Economy, Trade and Industry)
Documents keeping, required under article 95 – Japan Customs Law
Providing professional trade/customs advice if any issues arise.

**Both import and export activities can benefit from the use of an ACP (Attorney for Customs Procedures). This support is applicable in scenarios where a non-resident acts as the Importer of Record (IOR) for imports and as the Exporter of Record (EOR) for exports.

Three Steps to Initiate Shipments Under the ACP Program: :

Quotation Review to Contract Conclusion: Upon receiving your contact details, we will promptly provide a quotation for your review.
Commencing the Registration of ACP (Attorney for Customs Procedure) to Japan Customs: This process is generally completed in about two weeks.
Initiation of First Shipment, Import/Export

Why choose us?

We specialize in navigating complex issues at the intersection of customs procedures and taxation—an area where our ability to offer practical, comprehensive support from both perspectives sets us apart. Understanding the close relationship between customs duties and national taxes (especially, Japan Consumption Tax – JCT), and addressing both in an integrated manner, is crucial in the context of international trade.

Customs and International Trade Professionals – Led by our CEO, Mr. Sawada—Certified Customs Specialist and former KPMG professional—ACP JAPAN provides expert-level support in Customs and international trade.
Full Compliance with Japanese Customs Law – We ensure full adherence to Japanese Customs Law, including Importer of Record (IOR) structure, HS code classification, and customs valuation. We assist in preparing all essential shipping documents for non-resident entities.
One-Stop Support for ACP and JCT Tax Representative Services – In collaboration with trusted partner tax accountants, we provide comprehensive support for both customs procedures through the Attorney for Customs Procedures (ACP) and Japan Consumption Tax (JCT) filings through the JCT Tax Representative.
Multilingual Communication – Our team communicates fluently in English, Japanese, and Chinese, offering smooth coordination with global clients and authorities in Japan.
Support for Regulated Products – Our ACP/IOR partnership system can manage regulated items, including cosmetics, PSE-products, foodstuffs, and tableware.
Trusted by Global Clients – Serving around 100 ACP clients annually, including many Amazon sellers, we’re a certified provider on Amazon SPN (Service Provider Network) under Trade Compliance.

FAQ for ACP (Attorney for Customs Procedures)

What is the role of ACP (ACP Japan)?

Representation: ACP (ACP Japan) represents the foreign importer and liaises with Japan Customs and the Forwarding Company/Customs Broker.
Documentation and Compliance: ACP assists in preparing essential import documents (e.g., Invoices) in compliance with Japan Customs Law and formally requests the Customs Broker to proceed with customs clearance.
Expert Consultation and Troubleshooting: We are a team of legal experts in Customs Laws, providing direct consultations with Japan Customs to ensure compliance and address issues, including troubleshooting unique challenges in non-resident imports.

How long time does it require to get ACP’s registration?

It will take approximately 2 weeks until getting an approval from Japan Customs Office.
The breakdown of the task is as follows.

Prepare the necessary documentation between us
Start pre-consultation with Japan Customs Office and proceed initial review
Submit paper-based set of application documents to Japan Customs Office for final review

What kind of documents to be necessary for ACP application?

Not limited, but for instance – Power of Attorney, Company Registry, The calculation method of Customs Valuation, Catalog of the import goods, business/logistic flow

ACP can handle all kinds of goods?

Whereas many ACP service providers do not handle regulated items, our company’s competitive advantage stems from our ability to manage such products. We can support regulated items, including cosmetics, PSE-regulated products, foodstuffs, and tableware.

Which regions in Japan are we covering?

Any region in Japan, we can handle.

What is difference between ACP and IOR?

ACP is not the Importer. ACP enables non-resident entities to become IOR (Importer of Record).

Japanese Customs System Reform: Clarification of Importer Definitions

Starting October 1, 2023, Japanese Customs has instituted a pivotal reform aimed at addressing the issue of foreign sellers improperly designating third parties (such as forwarders or customs agents) as importers.

This revision necessitates foreign corporations to utilize an Attorney for Customs Procedures (ACP) to assume the role of Importer of Record (IOR) directly in many cases. The practice of merely nominally appointing another entity as the importer is no longer feasible.

Notably, foreign corporations that act as importers themselves, through the engagement of ACP, are eligible for Japan Consumption Tax (JCT) benefits. (link: Consumption Tax Treatment and Benefits of Using ACP).

As a dedicated ACP firm, we ensure compliance with the law to facilitate correct import procedures, allowing you to trust us with your importation requirements confidently. We are eager to engage in further discussions with you.

Revisions Effective October 1, 2023:

Definition of the Importer

Regarding a cargo imported under import transaction, an importer is equivalent to “a person who imports a cargo” defined in Article 6-1 (1), General Notification of the Customs Act. ….. This means, the Consignee, etc., in the case of imports conducted through normal transactions between an overseas seller and a Japanese buyer
In the cases other than above, an importer is a person who has a right to disposition of the import cargo at the time of import declaration. If there is another person who acts on the purpose of the import*, that person is also included :

In case of a cargo imported:
– under lease contracts, a person who rents and uses the cargo.
– for consignment sales, a person who sells the cargo in the name of himself/herself (consignee) by accepting the commission.
– for processing or repairing, a person who processes or repairs the cargo.
– for disposal, a person who disposes the cargo.

For additional information, please refer to the following resources:

Guidance by Amazon

According to the seller central website in Amazon, there is a guidance by Amazon that non-resident entity needs to appoint an ACP or IOR. You may check on this “Non-resident requirements”. Also, you can check the document developed by Amazon “Understand ACP and IOR guidance”. —–

Our ACP Service (Attorney for Customs Procedures)

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[Our Service]

Our ACP Service for Importer of Record (IOR)

Our ACP Service for Exporter of Record (EOR)

[Knowledge Pages]

What is ACP? – Attorney for Customs Procedures

Steps of using ACP, how foreign entity can import into Japan by ACP

What is IOR? – Importer of Record

Amazon won’t become an IOR

Customs Valuation System in Japan

Customs Valuation When You Import By ACP